- "Gmail" is a web-based e-mail service that allows an organization to run its e-mail system using Google’s systems. It provides the capability to access an End User's inbox from a supported web browser, read mail, compose, reply to, and forward mail, search mail, and manage mail through labels. As of the Effective Date, Gmail provides 25GB of disk space per End User for Google Apps for Business (and Google Apps for Government) customers and 7GB of disk space per End User for Google Apps for Education customers).
- "Google Calendar" is a web-based service for managing personal, corporate, and team calendars. It provides an interface for End Users to view their calendars, schedule meetings with other users, see availability information for other End Users, and schedule rooms and resources.
- "Google Google Groups" is a web-based service that allows End Users and website owners to create and manage collaborative groups. End Users can have email discussions and share documents, calendars, sites and folders with the members of a group. They also have the ability to view and search group discussion archives.
- "Google Talk" provides the ability for real time communication between End Users through instant messaging. It additionally provides the ability for one-to-one communication via video and voice. Google Talk is integrated into the Gmail web interface, and also has an XMPP programmatic interface.
- "Google Docs" provides web-based tools for creating and collaborating on documents, spreadsheets, and presentations. An End User can create these documents through a web browser or upload documents from other supported systems, and can share documents with other End Users to jointly collaborate and edit.
- "Google Sites" allows an End User to create websites to publish internally within a company or publish externally. An End User can create a site through a web-based tool, and then can share the site with a group of other End Users or publish the site to the entire company or the world (if permitted by the Administrator). The site owner can choose who can edit a site and who can view the site.
- "Google Video" allows End Users to upload videos to a shared repository and view them through a web-based player. An End User can share a video with a defined group of other End Users. Videos can be shared only internally within an organization.
- "Google Contacts" allows End Users to import, store and view contact information, and create personal groups of contacts that can be used to email many people at once.